Refund Policy
Effective 28 July 2026
Payments for Deploy are processed by Paddle.com Market Limited, our payment provider and Merchant of Record. Paddle handles all refunds on our behalf, under the terms below.
Your 14-day right to withdraw
If you're located in the UK, EU, EEA or Switzerland, you have a statutory right to withdraw from your purchase within 14 days and receive a full refund, without giving a reason. This applies to one-off purchases and the first payment of a new subscription — it doesn't apply to later, automatic renewal payments.
This right may not apply if you have given explicit consent to waive it during checkout and access or use the app immediately after purchase.
Other locations
If you're located outside the UK, EU, EEA and Switzerland, the 14-day statutory right above may not apply to you. Refund requests are handled at Paddle's discretion, and in accordance with any refund rights required under the law of your own country.
Cancelling your subscription
You can cancel your subscription at any time from Settings. Cancelling stops future renewals but doesn't itself refund the current billing period — refunds are handled separately, as described below.
How to request a refund
To request a refund, use the link in the receipt email Paddle sent you when you subscribed — look for "View receipt" or "Manage subscription". This takes you to Paddle's Order Support, who handle refund requests directly.
Refunds are subject to payment method time limits: card payments can be refunded within 120 days of the original transaction, and PayPal payments within 179 days.
Contact
Questions about refunds? Email us at usedeployapp@gmail.com.